FAQ

Frequently Asked Questions

1What is Bharat UPI?
Bharat UPI is an online payment solution for accepting online payments only through UPI mode for e-commerce stores, invoice payments, subscription sites.
2Are you part of NPCI, RBI or any UPI processing platform?
No. We are not affiliated with NPCI, RBI, Govt. of India nor any UPI Processing Platform. We have created our own multichannel platform to accept payments online.
3Who can use Bharat UPI?
Any Indian national with Valid Bank UPI ID (e.g. chikilverma@icici) can start accepting payments using Bharat UPI platform.
4How does Bharat UPI work?
Bharat UPI is a complete platform where we integrate your UPI ID and you will receive payments from your customers via UPI ID only directly to your bank account, we do not take the money in our account and then transfer to you; how usual payment gateway works.
5What all does Bharat UPI provide?
We provide with an online store, invoicing system completely setup by us for your platform.
6How much does Bharat UPI charge for every transaction?
0! We charge ZERO rupees for your transactions! We do not take any transaction charges for the payments you receive through Bharat UPI on your website/e-commerce.
7When do I receive payments from my customers?
Instantly! You will receive payments from your customers instantly, within 1 second just like you send payments while scanning QR codes at shops, hotels; similar process works here.
8How do you make money, keep the platform online 24*7?
We charge your annual maintenance of the platform for seamless performance and complete security.
9Do I need to have a website/e-commerce store?
No. You do not need to have a website/e-commerce store as we provide you with the same.
10Can I use Bharat UPI for my own website/e-commerce?
No. We do not provide with API or any code to implement on your own website/e-commerce site/platform; you will need to get the whole online system from us. Please check the pricing plans here.
11What is the process for KYC?
We have a minimum KYC process where you need to submit your Aadhaar card, Pancard & Screenshot of UPI ID for accepting payments.
12I have more questions, whom can I ask?
You can get in touch with us at [email protected] or message us on live chat.

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